Frequently Asked Questions
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We service most major home appliances, including refrigerators, wine coolers, ovens, wall ovens, ranges, cooktops, dishwashers, washing machines, dryers, built-in BBQ grills, over-the-range and speed microwaves, and professional ventilation hoods — both built-in and freestanding models.
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Yes, we specialize in premium and luxury appliances. While we are not affiliated with or endorsed by any appliance manufacturer, our technicians have extensive hands-on experience with high-end brands and complex systems.
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We offer same-day and next-day appointments in most service areas, subject to availability and your location.
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Yes, a diagnostic fee applies to all service calls. The fee is waived if you proceed with the recommended repair.
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Yes. Once the issue is diagnosed, your technician will walk you through a clear, upfront estimate. No work begins without your approval.
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Yes. We use original or manufacturer-approved OEM parts to ensure lasting performance and safety.
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We offer a 1-year warranty on parts and labor. If the same issue returns within that period, we'll come back at no additional charge.
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We accept Visa, MasterCard, American Express, and Discover. Payment is due at the time of service.